Chapter 4 covers terms addressing the harm AI outputs can cause. These errors include malfunctions in AI-generated software, defamation, hallucinations, discrimination, and other flaws made possible by the flexibility of generative AI. (These errors do not include IP infringement or misuse of private information, covered in Chapter 3.) The chapter examines service level agreements (SLA), warranties of functionality, indemnities, and even disclaimers related to these sorts of harm.

For clauses related to Chapter 4, please visit "AI Contracts, An Issue-Spotter," Parts D and E, at TechContracts.com.